Terms of service

Company details

DashX (mydashx.co) is operated by EMICO COMPANY LIMITED.

Business Licence No.: BL01396912026-2700009944
TIN: 142-132-400

Physical business address: Kisutu Street, Hananasif, Kinondoni, Dar es Salaam, Tanzania.

Contact: +255 791 992 540 (WhatsApp) or our Contact Us page.

Introduction

Welcome to DashX. These Terms & Conditions govern your access to and use of our website, products, and services. By using the DashX platform, you agree to comply with and be bound by these terms.

Products and Availability

All products displayed on our platform are subject to availability. While we strive to keep product information accurate and up to date, availability, specifications, descriptions, and pricing may change without prior notice.

DashX reserves the right to limit quantities, discontinue products, or refuse service where necessary.

Pricing

Unless otherwise stated, all prices displayed on the DashX platform are listed in Tanzanian Shillings (TZS).

Prices are subject to change without notice. Any applicable taxes, fees, or delivery charges will be communicated during the checkout process.

Orders and Payments

By placing an order, you confirm that all information provided is accurate and complete.

DashX reserves the right to cancel or decline any order due to pricing errors, product unavailability, suspected fraud, payment issues, or other legitimate business reasons.

Payment must be successfully completed before order processing and dispatch.

Delivery

Delivery timelines provided by DashX are estimates and may vary depending on location, product availability, weather conditions, transportation disruptions, or other unforeseen circumstances.

While we aim to provide reliable and timely delivery, delays may occasionally occur.

Returns and Refunds

Returns, exchanges, and refunds may be accepted in accordance with our Return & Refund Policy. Eligibility may vary depending on product type, condition, and applicable regulations.

Customer Responsibilities

Customers agree to:

Provide accurate personal and delivery information
Use the platform lawfully and responsibly
Maintain the confidentiality of their account credentials
Comply with all applicable laws and regulations

Intellectual Property

All content on the DashX platform, including logos, text, graphics, images, designs, and software, remains the property of DashX or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by applicable law, DashX shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our platform, products, or services.

Modifications to Terms

DashX reserves the right to update, modify, or replace these Terms & Conditions at any time. Continued use of the platform following any changes constitutes acceptance of the revised terms.

Contact Us

If you have any questions regarding these Terms & Conditions or our Privacy Policy, please contact the DashX customer support team.

DashX

Fast. Reliable. Accessible.